Contact Us

For customer service and parts inquiries, please fill out the information
below and press submit:

Please note: We do not sell or have available extra or replacement bags for hampers or sorters. Once filled with laundry, they become larger and heavy. We have conducted testing for safety and weight. They fit the frames of the items they come with.

Before filling out the contact form please note your item number which can be found above the barcode of the product, (example found to the right). Also please read the following below as these are common questions we have:

Please do not wash any neatfreak items. Wipe with damp cloth only.
Looking for screws? Check the ends of the poles of your product.
Can't find the fabric bottom for your wardrobe? Open up the cover, it may be hidden inside.

If the above solutions have not solved your question please fill out the form below.

Phone *
This can be found directly above the barcode of the product.
Emailed a copy of your purchase receipt and/or pictures of product to to process your inquiry? *


Neatfreak Group Inc.
5320 Timberlea Blvd
Mississauga, Ontario, Canada L4W 2S6
Toll Free: 1-888-827-4676
(North America)